All products on this site are custom made when ordered. Item such as Pen Blanks are generally shipped within a week or two, large custom furniture pieces will ship in 4-6 months from date of payment. All items are payable prior to being fabricated.
Small items (Coasters, Pen Blanks, etc.) are returnable only in the same condition as shipped. Items larger than small woodcraft items are not returnable as long as they have been delivered as ordered.
Any returns must be pre-approved before being mailed back to SawdustPaul.